Help Center

How Can We Help You Today?

How do I request a service quote for the first time?

Simple step-by-step guide to describe your issue and receive quotes from background-checked professionals.

How does escrow payment protection work?

Understand why your funds remain safely protected in escrow until you confirm the job is successfully done.

What does the $50,000 SERVUNA PRO guarantee cover?

Full details regarding third-party liability insurance covering accidental property damages during service.

How do I get the Verified Pro Badge on my profile?

Required documentation for criminal background checks, business clearings, and profile badge approval.

How to add multiple condo properties to an enterprise account?

Guide on registering building units, delegating role permissions to board members and facility managers.

How to download invoices and tax receipts?

Where to access digital invoices, service reports, and consolidated statements in your dashboard.

Didn't Find What You Were Looking For?

Our specialized support team is available 24/7 to assist you with any inquiry.